The word shopping brings a feeling
of immediate exhilaration to most people. But if you combine the word
shopping with vehicle insurance— as in "shopping for vehicle
insurance" — it produces the opposite event. The thought of shopping
for car insurance makes the eyes glaze over and the heart rate drop to
the pace of a slumbering couch potato.
Couch potato? Indeed. D heller, a consumer
advocate at The Foundation for Taxpayer & Consumer Rights (a
California-based consumer advocacy group) and a recognized automobile
insurance issues specialist, told us that too often "people purchase
vehicle insurance by calling the number on the tv."
But wait, this is important stuff! You want to
be adequately covered if you get in an accident. And you certainly
don't want to pay more for vehicle insurance than you must. Maybe
waiting for a solution to be beamed into your television is not the
best idea.
How can you stay awake while navigating through
this murky subject? Just remember: There is money to be saved. How
much? Hundreds, even thousands, per year. For example, one of the
authors typed all of his insurance information into a comparative car
insurance service. The quotes (for very basic coverage on two old
vehicle) ranged from $1,006 to $1,807 — a difference of $801 a year.
If you're currently dumping thousands into your car insurance firms
coffers because of a couple of tickets, an accident, or a questionable
credit valuation, shopping your policy against others may be well
worth the effort.
see it this way — you can convert the money you
save into buying of something you've lusted after for a long time.
Hold that finish in your mind. Now, let's begin.
Before you can shop for better service, you have
to decide what you need. The first step in finding the right
automobile insurance for you is to figure out the amount of coverage
you need. This varies from state to state. So take a moment to find
out what coverage is required where you live. Make a list of the
different types of coverage and then return for the next step. (You
will find a list of each state's requirements and an explanation of
the various types of insurance in "How Much insurance Do You Really
Need?". Also, check out "Little-Known But Important insurance Issues"
as it has a glossary of basic insurance terminology.)
Now that you know what is required, you can
decide what — if anything — you need in addition to that. Some people
are quite cautious. They base their lives on worst-case scenarios.
auto insurance companies love these people. That's because auto
insurance organizations know what your chances are of being killed or
maimed, and how likely it is for your car to be damaged or stolen. The
information the insurance companies has collected over previous
decades is crunched into "actuarial tables" that give car insurance
adjustors a quick look at the probability of just about any
occurrence.
It is important to keep in mind that the basis
of insurance is a difference of opinion between you (the insured) and
them (the automobile insurance organizations). You believe you will,
at some point, probably get in an car crash. The auto insurance
company believes you probably won't. And the insurance chance event,
is willing to take your money to prove you wrong.
So how much vehicle insurance should you buy
beyond your state's minimums?
"Look at your personal financial situation,"
Dennis H, director of the Insurance Consumer Advocate Network (I-CAN)
and former insurance adjuster, advised. "If you have assets to protect
— and that is all automobile insurance is doing — get enough liability
coverage." For instance, if you purchase $50,000 of bodily injury
liability coverage but have $100,000 in assets, attorneys could go
after your treasures in the event of an chance event in which you're
at-fault and the other party's medical bills exceed $50,000.
Dennis H noted that his general recommendation
for liability limits are $50,000 bodily injury liability for one
person injured in an accident, $100,000 for all people injured in an
car crash and $25,000 property damage liability (that is, 50/100/25)
given that half of the cars on the road are worth more than $20,000.
Here again, though, let your financial situation be your guide. If you
have no assets, don't buy excess coverage.
Another issue D howard mentioned is that the
limits of any uninsured and/or underinsured motorist coverage that you
purchase cannot exceed the limits of your liability coverage. Such
coverage, he said, can be valuable, as it will cover lost income if
you're out of work for several months after being injured in a major
car crash.
Your driving habits may also be a condition. If
your past is filled with crumpled fenders, if you have a lead foot or
a long commute on a treacherous winding road, then you should get more
comprehensive coverage.
"Consumers should also be aware that they don't
have to buy the package [of collision and comprehensive coverage],"
Dennis, said. "If your automobile is older, if you have a good driving
record and if there is a low likelihood that it would be totaled in an
car crash, but a high likelihood of it being stolen, you could buy
comprehensive but not collision." Seems like good advice for all of
the 1989 Toyota Camry owners reading this article — this has been the
most stolen car in the nation for several years (it's often stolen for
parts). But we would expect that most of them on the road have well
over 100,000 miles.
At this time, a rather sobering point needs to
be interjected. Just having car insurance doesn't protect you from
absolutely anything bad that might happen. First, the vehicle
insurance organizations needs to back up the claims that they make in
the fine details of the contract. TV ads show folksy adjustors at the
scenes of natural disasters passing out claims checks like coupons for
cocktail wieners at a supermarket. But, in case you haven't noticed,
real life is a bit different from TV ads. If you have an fortuity,
your insurance firms will take a close look at your claim before
mailing you a check. And the check may be written for an amount much
smaller than you had hoped. For this reason, you should be intimately
familiar with the terms of your policy and call the firms with any
questions you might have.
Now that you have made several hard-nosed and
philosophical decisions, it's time to start comparing. Begin by
setting aside about an hour for this task. Bring all your records —
your current automobile insurance policy, your driver license number
and your vehicle registration. Drink plenty of coffee. Have a phone at
your elbow. And, of course, power up your computer.
Begin with the web based services. If you go to
InsWeb.com or other auto insurance quote sites, you can type in your
information and get a list of comparative price quotes. The form takes
about 15 minutes to complete. If this bores you, just remind yourself
that you are saving money and you can use that money to buy something
nice for yourself. If the entire shopping process takes you two hours
to complete, and you save $800, you're effectively earning $400 an
hour.
A few things to keep in mind: (1) When you use
quote sites, you may not get instantaneous vehicle insurance price
quotes. Some firms may contact you later by e-mail, and some that are
not "direct providers" may put you in touch with a local agent, who
will then calculate a quote for you. (A "direct provider," like Geico,
sells an automobile insurance policy to you directly; other firms like
State Farm sell vehicle insurance through local agents. We'll discuss
the pros and cons of each later.) (2) It's not easy to get quotes from
these sites in all states — if you live in New Jersey, for instance,
you'll probably find it faster to pick up the phone, since most
insurers currently don't provide online price quotes for this state.
You can also try getting insurance price quotes
from some of the insurance companies listed on the Edmunds.com Web
site — Esurance, Geico, or Progressive. The forms will take about 10
minutes each to complete.
Of course, there are many other insurers that
you can contact online. But remember, while you're researching firms,
make notes in a separate computer file or on a piece of paper divided
into categories. This will keep you from duplicating your efforts.
When you visit the different online auto insurance sites you should
take note of several things:
An 800 number to call for questions you
can't get answered online
The car insurance organizations payment
policy (When is your payment due? What happens if you're late in
making a payment?)
Discounts offered by the insurance
companies that pertain to you
The automobile insurance organizations
consumer complaint ratio from your state's department of vehicle
insurance Web site (more on this below)
The car insurance firms A.M. Best and Standard &
Poor's ratings (more on this below)
Once you have exhausted your online options,
it's time to work the phones. Those organizations you haven't been
able to get an online quote from should be contacted. Surprisingly,
doing this process verbally can actually go faster than the online
counterpart, providing you have all the information regarding your
driver license and vehicle registration close at hand. When you get a
price quote, be sure to confirm the price. Also, ask them to fax or
e-mail the quote to you as a record.
While talking to the vehicle insurance
organizations telephone salespeople, make sure you explore all options
relating to discounts. automobile insurance companies give discounts
for a good driving record, favorable credit score, safety equipment
(for example, antilock brakes), certain occupations or professional
affiliations, and more. For more guidance in this area, check out "How
to Save Money on automobile insurance."
Always bear in mind that your mission isn't just
to buy the cheapest auto insurance out there; it is to buy the
cheapest vehicle insurance and still receive adequate coverage and
service. "You don't want to pay to get a great deal on auto insurance
and then not get your car repaired after an car crash," Heller noted.
Your final selection should depend on two
things:
a. the reliability of the vehicle insurance
firms based on the criteria above;
b. the price of the quote.
We can all find the lowest premium, but it may
not be immediately obvious how to determine whether a organizations is
reliable. When we say "reliable," we're talking about how the insurer
treats you, the customer. Particularly, how will the organizations
deal with you when you file a claim? Will you be paid the full amount
to which you are entitled? And will you be paid promptly?